Adding Sohovian to Safe Senders List in Microsoft Outlook

Adding Sohovian to Safe Senders List in Microsoft Outlook

Description 

If you find that Sohovian messages are being sent to the Outlook Junk Folder, you can try adding our domains to the Safe Senders list in Outlook. It is important that you also ensure that no 'sohovian.com' addresses remain in the 'Blocked Senders' list.

Timing 

This procedure is used on an as-needed basis when a client advises that our emails are not being received in Outlook, or that our emails are being sent to the Junk Folder.

Outline 

  1. Open Outlook
  2. In the top right hand corner of the screen, click on the Settings Icon



  3. In the Settings Menu, scroll down and select 'Mail' and then click 'Junk email'



  4. Add the domain ' sohovian.com ' (without the quotes) to the ' Safe senders and domains ' list
  5. Remove any ' sohovian.com ' addresses from the ' Blocked senders and domains ' list